IT Outsourcing for Growing Businesses
Managing IT internally gets harder as the company grows. Hiring is slow, complexity piles up, and there's always something urgent. At some point, outsourcing to a partner who does this full-time makes more sense than trying to build a team from scratch. Salt Data Innovations provides IT outsourcing for companies with 10 to 400 employees in Romania. We cover helpdesk, endpoint management, network operations, and infrastructure under a single monthly agreement.
Common Challenges
Signs your IT needs a dedicated partner
Reactive, not proactive
Your team only deals with IT when something breaks. There's no monitoring, no maintenance schedule, and no prevention strategy. Issues escalate because they're caught late.
No documentation or visibility
Nobody has a clear picture of the IT environment, what devices exist, what software is installed, or who has access to what. Troubleshooting is slow because there's no baseline, and onboarding new employees is error-prone.
Unpredictable costs
IT expenses vary month to month, driven by emergency fixes, ad-hoc hardware purchases, and vendor calls. There's no budget predictability or long-term planning.
Difficulty hiring and retaining IT staff
Finding qualified IT professionals who can cover networking, cloud, security, and user support is expensive and time-consuming. High turnover means knowledge walks out the door.
What We Deliver
Complete IT operations, managed for you
We take over the day-to-day IT work. For some clients that means replacing the internal IT function entirely. For others it means working alongside their existing team in a co-managed setup. Either way, you get a single point of contact for all IT operations.
Helpdesk & user support
Service desk support for your employees, remote and on-site. Password resets, application issues, connectivity problems, hardware troubleshooting. Every request goes through our ticketing system with defined SLAs.
Endpoint management
Patching, antivirus/EDR coordination, device health monitoring, and software deployment across desktops, laptops, and mobile devices. We keep an up-to-date inventory and make sure every device stays compliant.
Microsoft 365 administration
User management, license allocation, security policies, email configuration, and Teams/SharePoint support. We keep the tenant clean, properly licensed, and locked down.
Network operations
Firewall management, switch configuration, Wi-Fi optimization, and VPN setup. We coordinate with your ISP and hardware vendors to keep connectivity reliable and secure.
Onboarding & offboarding
When someone joins or leaves, we handle account creation, device setup, access rights, and secure deactivation. No forgotten accounts, no orphaned licenses.
Reporting & reviews
Monthly and quarterly reports on incidents, SLA performance, and infrastructure health. We also maintain a technology roadmap so you know what is coming and can budget accordingly.
Getting Started
How we onboard your company
Environment assessment
We audit your current infrastructure: devices, network, accounts, software, and security posture. We document everything.
Standardization
We establish baselines: endpoint configurations, access policies, backup schedules, monitoring agents, and ticketing workflows.
Transition & operate
We take over day-to-day operations gradually, ensuring a smooth handoff with no disruption to your team.
Continuous improvement
Through regular reviews and a shared technology roadmap, we align IT investments with your business objectives.
FAQ
Frequently asked questions
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Want to stop firefighting IT issues?
Tell us about your company and what isn't working. We'll get back to you within one business day.