IT Outsourcing for Growing Businesses

Managing IT internally gets harder as the company grows. Hiring is slow, complexity piles up, and there's always something urgent. At some point, outsourcing to a partner who does this full-time makes more sense than trying to build a team from scratch. Salt Data Innovations provides IT outsourcing for companies with 10 to 400 employees in Romania. We cover helpdesk, endpoint management, network operations, and infrastructure under a single monthly agreement.

Common Challenges

Signs your IT needs a dedicated partner

Reactive, not proactive

Your team only deals with IT when something breaks. There's no monitoring, no maintenance schedule, and no prevention strategy. Issues escalate because they're caught late.

No documentation or visibility

Nobody has a clear picture of the IT environment — what devices exist, what software is installed, or who has access to what. Troubleshooting is slow because there's no baseline, and onboarding new employees is error-prone.

Unpredictable costs

IT expenses vary month to month, driven by emergency fixes, ad-hoc hardware purchases, and vendor calls. There's no budget predictability or long-term planning.

Difficulty hiring and retaining IT staff

Finding qualified IT professionals who can cover networking, cloud, security, and user support is expensive and time-consuming. High turnover means knowledge walks out the door.

What We Deliver

Complete IT operations, managed for you

We take over the day-to-day IT work. For some clients that means replacing the internal IT function entirely. For others it means working alongside their existing team in a co-managed setup. Either way, you get a single point of contact for all IT operations.

Helpdesk & user support

Service desk support for your employees, remote and on-site. Password resets, application issues, connectivity problems, hardware troubleshooting. Every request goes through our ticketing system with defined SLAs.

Endpoint management

Patching, antivirus/EDR coordination, device health monitoring, and software deployment across desktops, laptops, and mobile devices. We keep an up-to-date inventory and make sure every device stays compliant.

Microsoft 365 administration

User management, license allocation, security policies, email configuration, and Teams/SharePoint support. We keep the tenant clean, properly licensed, and locked down.

Network operations

Firewall management, switch configuration, Wi-Fi optimization, and VPN setup. We coordinate with your ISP and hardware vendors to keep connectivity reliable and secure.

Onboarding & offboarding

When someone joins or leaves, we handle account creation, device setup, access rights, and secure deactivation. No forgotten accounts, no orphaned licenses.

Reporting & reviews

Monthly and quarterly reports on incidents, SLA performance, and infrastructure health. We also maintain a technology roadmap so you know what is coming and can budget accordingly.

Getting Started

How we onboard your company

1

Environment assessment

We audit your current infrastructure: devices, network, accounts, software, and security posture. We document everything.

2

Standardization

We establish baselines: endpoint configurations, access policies, backup schedules, monitoring agents, and ticketing workflows.

3

Transition & operate

We take over day-to-day operations gradually, ensuring a smooth handoff with no disruption to your team.

4

Continuous improvement

Through regular reviews and a shared technology roadmap, we align IT investments with your business objectives.

FAQ

Frequently asked questions

What is the minimum company size for IT outsourcing?+
We work with companies from 10 to 400 employees. The service is most valuable for organizations that need professional IT management but don't have the scale or budget to maintain a full internal IT department.
Do you replace our internal IT team?+
Not necessarily. We offer both full outsourcing and co-managed models. In a co-managed setup, we complement your internal IT team with additional expertise, monitoring, and structured processes.
What are the typical monthly costs?+
Costs are structured as a predictable monthly fee based on the number of users and devices, the scope of services included, and the SLA tier. We provide a detailed proposal after the initial assessment so you know exactly what you're getting.
How fast do you respond to IT issues?+
Response times are defined by SLA tiers. Critical issues are addressed within the hour. Standard requests are handled within the agreed response window, typically within the same business day.
Do you provide on-site support?+
Yes. While most support is delivered remotely for efficiency, we provide on-site visits for hardware installations, network changes, and situations that require hands-on intervention.
Which industries do you serve?+
We serve companies across manufacturing, construction, HR, finance, and legal. These are industries where reliable IT and responsive support are critical to daily operations. Our approach is adaptable to the specific needs and compliance requirements of each sector.

Explore related services

See how our other services complement what you've just read about.

Managed IT Services

24/7 monitoring, patch management, health checks, and proactive automation to keep your infrastructure stable and secure.

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Cloud Support

Microsoft 365, Azure, hybrid infrastructure, backup, and disaster recovery. Designed, migrated, and operated by certified engineers.

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